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The company is based in Karlskoga. The company’s postal address is Skrantabacken.
If you wish to get in touch with us, please send an email to [email protected] including your inquiry and contact details, and we will get back to you shortly.
Once you have completed your order, an order confirmation will be sent to your email address. The confirmation includes all details regarding products, prices, billing, and delivery address.
If anything is incorrect in the order confirmation, you must contact us immediately via email at [email protected].
Decal kits: 5–7 days
Customized clothing: 2–3 weeks
If delivery delays occur (without prior notice of extended delivery time), please contact us at: [email protected].
Global delivery. Fully tracked.
Sweden — UPS Standard
Free shipping on orders over 3,000 SEK
Otherwise 129 SEK
European Union — UPS Standard
Free shipping on orders over €300
Otherwise €25
United Kingdom — DHL Express
Free shipping on orders over £230 GBP
Otherwise £20 GBP
Norway — DHL Express
Free shipping on orders over 3,000 NOK
Otherwise 200 NOK
United States & Canada — DHL Express
Free shipping on orders over $200 USD
Otherwise $20 USD
Australia & New Zealand — DHL Express
Free shipping on orders over $325 USD
Otherwise $40 USD
Rest of World — DHL Express
Free shipping on orders over $350 USD
Otherwise $40 USD
Available to selected countries. Contact us if your location is not listed.
All prices in the store are stated in SEK and include 25% VAT, unless otherwise specified.
For business customers or where applicable, prices may be displayed excluding VAT.
For international purchases, prices shown in other currencies are indicative and may vary depending on exchange rates and payment provider fees.
Additional fees from banks or payment providers may apply and are the responsibility of the customer.
We reserve the right to adjust prices due to supplier price changes, printing errors in the price list, or inaccuracies caused by incorrect information.
All prices are final. No additional fees.
All items are made to order. For this reason, we do not accept returns.
Please contact us within 2 hours of placing your order for any changes or store credit requests.
After this time, production begins and the order can no longer be modified or cancelled.
We inspect all products before they are shipped. If a product is damaged or incorrect upon arrival, we will, in accordance with consumer protection laws, rectify the issue free of charge.
You must always contact us for approval before returning a defective item. Complaints must be made immediately after the defect is discovered.
Defects must be reported to [email protected], including your name, address, email, order number, and a description of the issue.
If we cannot resolve the issue or provide a replacement, we will refund the defective product in accordance with applicable consumer laws. We cover return shipping for approved claims.
We reserve the right to deny a complaint if the product is not considered defective under consumer protection law. We follow guidelines from the Swedish National Board for Consumer Disputes (ARN).
We are not responsible for indirect damages caused by the product.
We do not accept responsibility for delays or errors due to circumstances beyond our control (Force Majeure), such as labor disputes, fire, war, government decisions, or supplier issues.
We are also not responsible for changes in products or product characteristics made by suppliers.
We reserve the right for any printing errors and out-of-stock products.
We do not guarantee that product images reflect the exact appearance, as color variations may occur depending on screen, photo quality, and resolution.
We always strive to present products as accurately as possible.
According to the Electronic Communications Act, website visitors must be informed about the use of cookies.
Cookies are small text files stored on your device that allow the website to function properly and track browsing behavior.
You can configure your browser to automatically refuse cookies.
By shopping with HG Design, you accept our data protection policy and our processing of your personal data.
We respect your privacy and only collect necessary information to process your order. We never sell or share your data with third parties without legal basis.
HG Design is responsible for the processing of your personal data.
We store:
Data is stored as long as necessary to fulfill legal obligations or contracts.
We share data with:
You have the right to access, correct, or request deletion of your personal data where legally applicable.
We use SSL/TLS encryption and secure systems.
We reserve the right to update these terms at any time. Updated terms are published on the website and considered accepted upon use.
If a dispute cannot be resolved with customer service, you can contact ARN (Swedish National Board for Consumer Disputes).
EU customers can use the EU dispute resolution platform:
http://ec.europa.eu/consumers/odr
All disputes are governed by Swedish law.
We reserve the right for any typographical errors, price changes, currency fluctuations, and adjustments to shipping costs beyond our control.
